Cesta Ediciones Díaz de Santos
Login Ediciones Díaz de Santos
cover
 compartir en Twitter

43 European Quality Congress. Proceedings Book

No tiene

  • Acerca de este libro

The programme of the 43rd Congress of the European Organisation for Quality has been formulated over a few basic lines. It should be grounded on techniques and general practices, rather than on sectors, with some exceptions as we shall see later on. It will especially treat advanced technical areas, particularly those related to the human side of business and to SME"s. it should serve as a lookout for quality innovations in the XXI Century. Finally, the programme would embrace present practices used in a few significant service sectors for its influence in citizens""daily life, and or its lag in the implementation of total quality management in their operations. Under the above assumptions, the reader will find in this book excellent papers dealing with topics such as: the integration of quality, environment and safety systems, the management of human resources, customer loyalty, process management, the integration of suppliers, self lead groups, knowledge management, self-assessment, the future of management, quality in the SME"s,...As regarding sectors, three of then, namely Education, Healthcare and Public Administrations, has been included in the programme, the vital influence of then in everybody"s life being out of question. The reader will find fine examples of total quality management practices implemented in those particular sectores.


  • Detalles de este libro
  • ISBN Papel.: 9788493088200
  • Páginas : 384
  • Año Publicación: 1999
  • Nº Edición : 1
  • Material Anejo :
  • Clasificación: > GESTIÓN DE EMPRESAS

Catálogo Digital

  • Bibliotecas Universitarias, Empresas, Centros de formación
  • Más de 600 títulos disponibles
  • Adquisición por títulos,colecciones o fondo completo
  • On-line y descargas
  • Solicítanos una DEMO !

  • Plataformas on-line donde estamos

    logo amazon logo google
    logo tagus logo apple

    Si deseas más información escríbenos ediciones@editdiazdesantos.com

    La meta

    La meta

    • Goldratt, Eliyahu M.
    • Tapa Blanda 28.00 26.60 €
    Transforme su imaginación en acción

    Transforme su imaginación en acción

    • Seaton Moore, Carlos
    • Tapa Blanda 29.00 27.55 €
    Avances de investigación de las organizaciones con un enfoque interdisciplinario

    Avances de investigación de las organizaciones con un enfoque interdisciplinario

    • Hernández Herrera, Claudia Alejandra
    • Ebook 19.00 18.05 €